Warranty

WARRANTY

Your WEWOOD timepiece is warranted for a period of 24 months from the period of purchase of the watch. The warranty only comes into force if the proof of purchase is shown, with a valid payment of receipt. During the warranty period, you will have the right to have any manufacturing defect repaired free of charge.

Timepiece no longer available, we guarantee your replacement with a WEWOOD timepiece of the same or similar model / color. The WEWOOD warranty does not cover: normal wear and tear or deterioration as well as water or fire damage, the life of the battery, crystal, watch case, strap / bracelet, loss or theft.

WEWOOD SPECIAL CARE

To be sure that our customers are satisfied with their puchase, we provide an additional guarantee, "WEWOOD Special Care" that covers the first 15 days after purchase. This warranty includes any kind of defect or damage caused by normal use. Will be at our expense. So if your watch is still under our WEWOOD Special Care warranty, please log in to our web site, click on support and send an email to the support center in your geographical area. in the text, your address and telephone. We will be happy to assist you in all the process.

The WEWOOD SPECIAL CARE warranty does not cover:

Damages occured from exposure to water or fire;

Incorrect use of the watch resulting from abnormal / abusive use, lack of care, negligence, accidents (knocks, dents, cracks etc.) incorrect use of the watch;

Damages caused by non-authorized persons (eg for battery replacement, services, repairs or alterations beyond WEWOOD control).

IF YOU HAVE ANY PROBLEM WITH YOUR WEWOOD DO NOT GO BACK TO THE STORE!

Instead, refer to our global warranty and support program.